Home > Training

NCCA Training Courses

For professional cleaners wanting to learn more, the NCCA organises a series of comprehensive training courses.

Course Venue: NSPCC Training Centre, Leicester, LE4 1EZ - unless otherwise stated.

NCCA members are eligible for discount for group bookings. Please contact the office before booking.

An Introduction to Professional Carpet & Upholstery Cleaning (3 day course)
Advanced Spot & Stain Removal

A foundation course designed for newcomers to understand the basics around the equipment and techniques that are used in the carpet & upholstery cleaning industry.

This hands on introduction allows delegates to gain basic knowledge ahead of two-day Professional Carpet & Upholstery Cleaning course which follows.

This course is mandatory for all newcomers to the industry. Attendance at this, or an equivalent course, is also mandatory for all new applicants for NCCA membership, who must achieve a pass to an appropriate standard in the NCCA examination that follows.

Programme Schedule

Thursday
(8:30am - 6:00pm)

Friday
(8:30am - 6:00pm)

Saturday
(8:30am - 4:30pm)

Hands on introduction

Carpet Cleaning

Upholstery Cleaning and Exam

An introduction to:

  • Carpet cleaning machines
  • Chemical solutions
  • Wands and wand techniques
  • Pre-clean process
  • Identifying soil types
  • Hot Water Extraction (HWE) equipment and operation
  • Various cleaning methods
  • The use of rotaries including bonnet encapsulation
  • Understanding deodorizers and protectors
  • Best practices for cleaning carpet & carpet tiles
  • Effective upholstery cleaning
  • Hand tools and their uses
  • Tools and accessories on the market

A basic overview of:

  • Fibre construction
  • Introduction to PH
  • Stain removal and identification

(Covered in greater depth on days 2 and 3)

  • Registration and coffee
  • Client and survey approach
  • Fibres and construction
  • Equipment and application
  • Dry soil extraction
  • Spotting theory
  • Plant cleaning
  • Question time
  • Client and survey approach
  • Construction and fillers
  • Fabrics
  • Dry soil removal
  • Equipment and application
  • Approach to stain removal
  • Discussion time
  • Multiple choice examination

Course Tutors

Paul Pearce (NCCA Technical Director)
Pawlo Woloszyn (NCCA Member & Past President)

Prices

NCCA Members: £395 + VAT

Non-Members: £490 + VAT

Lunch & refreshments included

Venue

NSPCC Training Centre, Leicester, LE4 1EZ

Dates

1st, 2nd & 3rd February
22nd, 23rd & 24th March
10th, 11th & 12th May

More dates TBA

Dates Book On-line
February 1st, 2nd and 3rd 2018 Member Non-member
March 22nd, 23rd and 24th 2018 Member Non-member
May 10th, 11th and 12th 2018 Member Non-member

Professional Carpet & Upholstery Cleaning (2 day course)

This two-day entry level training course is for both newcomers to the business and experienced professionals. Learn from impartial training on a wide spectrum of carpet and soft furnishing cleaning equipment and techniques.

Attendance at this, or an equivalent course, is mandatory for all new applicants for NCCA membership, who must achieve a pass to an appropriate standard in the NCCA examination that follows.

Programme Schedule

Friday (8:30am - 6:00pm)
Carpet Cleaning

Saturday (8:30am - 4:30pm)
Upholstery Cleaning and Exam

  • Registration and coffee
  • Client and survey approach
  • Fibres and construction
  • Equipment and application
  • Dry soil extraction
  • Spotting theory
  • Plant cleaning
  • Question time
  • Client and survey approach
  • Construction and fillers
  • Fabrics
  • Dry soil removal
  • Equipment and application
  • Approach to stain removal
  • Discussion time
  • Multiple choice examination

Course Tutors

Paul Pearce (NCCA Technical Director)
Pawlo Woloszyn (NCCA Member & Past President)

Prices

NCCA Members: £270 + VAT

Non-Members: £350 + VAT

Lunch & refreshments included

Venue

NSPCC Training Centre, Leicester, LE4 1EZ

Dates

2nd & 3rd February

23rd & 24th March

11th & 12th May

More dates TBA

Dates Book On-line
February 2nd and 3rd 2018 Member Non-member
March 23rd and 24th 2018 Member Non-member
May 11th and 12th 2018 Member Non-member

Advanced Spot & Stain Removal
Advanced Spot & Stain Removal

Stains can be complex and require patience and knowledge of appropriate cleaning solutions. It is important to define what fabric, fibre, dyes and finishing agents have been used to create the soft furnishing being worked upon.

You will learn how to identify the nature of a stain, specific things to look out for and how to advise the client before you start.

Programme Schedule

(Registration from 8:30 am, Teaching from 9:00 am - 5:00 pm)

  • Customer advice (Accidents happen)
  • Typical Problems
  • Spots and Stains (How do you know what to look for?)
  • Fibres and Construction pH
  • Spotting kit (Basic, Advanced, Preparation)
  • The five steps (Identify, Required re-agent, Application, Removal, Rinsing)
  • Problems
  • Fabric protectors (Benefits)

We welcome delegates bringing their own Spotting kit, or alternatively any tools that you are used to working with. All delegates will receive a course manual, tamping brush, spatula and disposable pipettes (tools of the trade) to take with them.

Course Tutors

Paul Pearce (NCCA Technical Director)

Prices

NCCA Members: £135 + VAT

Non-Members: £175 + VAT

Lunch & refreshments included

Venue

NSPCC Training Centre, Leicester, LE4 1EZ

Dates

16th February

8th June

19th October

Dates Book On-line
February 16th 2018 Member Non-member
June 8th 2018 Member Non-member
October 19th 2018 Member Non-member

NEW - Commercial Cleaning

This one day course is designed to help you develop commercial work. The course will focus on the different types of commercial carpet cleaning and the appropriate methods and equipment to use. Furthermore, the importance of effective pricing and developing key business relationships.

Programme Schedule

(Registration from 8:30 am, Teaching from 9:00 am - 5:00 pm)

  • Pre-inspection
  • Health & Safety
  • Different types of commercial carpet cleaning
  • Carpet cleaning methods
  • Types of equipment
  • Spot & stain removal
  • Planned carpet maintenance - what it is and how to design an appropriate package
  • Pricing
  • Risk assessment
  • Client relationship building

Course Tutors

Paul Pearce (NCCA Technical Director)

Prices

NCCA Members: £135 + VAT
Non-Members: £175 + VAT

Lunch & refreshments included

Venue

NSPCC Training Centre, Leicester, LE4 1EZ

Dates

17th January

7th June

Dates Book On-line
January 17th 2018 FULLY BOOKED
June 7th 2018 Member Non-member

NEW - Blood Trauma - Carpet & Upholstery Cleaning

Special training day for NCCA members with The National Academy of Crime Scene Cleaners

  • Carpet cleaning blood trauma practical demonstrations

Cleaning and removing blood stains from carpets what will clean and what will not clean

What safety steps to take before starting the work- what safety protocols when finishing the work

Practical areas will be set up with working machines for you to try

  •  PPE Clothing

What is the difference between PPE for bio hazard work, how to safely put on and take off PPE in this environment, Can I reuse PPE in this environment, do we need to wear face masks???

  •   Awareness of Blood Borne Pathogens and Dangers of Body Fluids

What dangers do we face what are blood borne pathogens what precautions can I take?

HEB B C D A explanations HIV Nora Virus what new dangers are emerging

  • Cross contamination awareness

How to avoid self-contamination and how to avoid endangering others from your actions

What should I do if I think I have cross infected something ?

  • Waste control and handling

Following Government handling of waste Do we need a licence if so what licence does it affect my insurance Waste consignment notes and procedures

What is the legislation am I in danger of prosecution?

  • When and where to seek help and advice

What would you do if you are faced with a situation you did not know how to handle

  • Due diligence

Do you have all the correct procedures in place and you able to show that you can safely protect yourself and anyone who works for you? Is it robust to scrutiny?

  • Qualification Test
  • Course round up

Course Tutors

Mark Baxter and Ben Giles

Prices

NCCA Members: £200 + VAT

Lunch & refreshments included

Venue

The Bristol Golf Club, St. Swithins Park, Blackhorse Hill, Almondsbury, Bristol, BS10 7TP

Dates

8th March

Dates Book On-line
March 8th 2018 Member  

NEW - Marketing Masterclasses with Allan Simmons

Work ON your business instead of IN your business. NCCA Director, Allan Simmons, provides a comprehensive look at business marketing in the carpet and upholstery cleaning industry. Tools, techniques and tips for everyone, whether you’re a new-start or an old-hand.

Day 1 (Monday 29th January 2018) - Kick Start Marketing, The Foundations of Building a Great Business

Creating a great client experience and building a ‘Client for Life’ Philosophy. Proven foundation marketing tools you need to have in place to build a great systemised and sustainable business.

Day 2 (Tuesday 30th January 2018) - Increase Your Profits Using Targeted Marketing That Your Clients Will LOVE!

Proven traditional and online tools to assist in systemising, promoting and developing your business. Techniques for generating and converting enquiries.

Day 3 (Wednesday 31st January 2018) - Drive Sales & Boost Profits using Social Proof, Reviews and Testimonials

How to ask for great reviews and how to use them on more than just your website and Google or Facebook.  ‘Feature-benefit’ reviews and their role in generating and converting enquiries.

Course Tutors

Allan Simmons

Prices

1 day - £160 + VAT

2 days - £290 + VAT (£30 Discount)

All three days - £345 + VAT (£75.00 Discount)

Lunch & refreshments included

Venue

Solution Cornwall Ltd, Unit 1 Indian Queens Industrial Estate, Warren Road, Indian Queens, St Columb, Cornwall, TR9 6TL

Dates

29th, 30th and 31st January

Dates Book On-line
January 29th 2018 (1 day) Book  
January 30th 2018 (1 day) Book  
January 31st 2018 (1 day) Book  
January 29th and 30th 2018 (2 days) Book  
January 29th and 31st 2018 (2 days) Book  
January 30th and 31st 2018 (2 days) Book  
January 29th - 31st 2018 (3 days) Book  

Curtain Cleaning & Anti-Soil Protection
Curtain Cleaning

This two-part training course covers in-situ curtain cleaning and anti-soil protection to soft furnishings, enabling delegates to understand the complexities behind the cleaning of curtains and how and when to apply protection products.

Programme Schedule

(Registration from 8:30 am, Teaching from 9:00 am - 5:00 pm)

Curtain Cleaning:

  • Surveying
  • Testing and identification
  • Set-up and vacuuming
  • Curtain types
  • Steam cleaning
  • Dry cleaning
  • Tools and equipment
  • Cleaning solutions.

Protection:

  • Surveying
  • Identification and testing
  • Set-up and dry soil removal
  • Moving furniture
  • Protector options
  • Spray equipment
  • Cleaning solutions
  • Health and safety

Course Tutors

Paul Pearce (NCCA Technical Director)

Prices

NCCA Members: £135 + VAT

Non-Members: £175 + VAT

Lunch & refreshments included

Venue

NSPCC Training Centre, Leicester, LE4 1EZ

Dates

3rd May

18th October

Dates Book On-line
3rd May 2018 Member Non-member
18th October 2018 Member Non-member

NCCA Rug School
Curtain Cleaning Curtain Cleaning

The school includes both theory based and hands-on learning.

Programme Schedule

(Registration from 8:30 am, Teaching from 9:00 am - 5:00 pm)

  • Inspecting Rugs
  • Dusting and Beating
  • Cleaning Basics
  • Spotting
  • Special Treatments
  • Cleaning Procedures
  • Cleaning Challenges
  • Finishing

Course Tutors

Paul Pearce (NCCA Technical Director)

Prices

NCCA Members: £270 + VAT

Non-Members: £350 + VAT

Lunch & refreshments included

Venue

Cleanspec Cumbria, 62 Gilwilly Rd, Penrith CA11 9BL (12-13th March)

NSPCC Training Centre, Leicester, LE4 1EZ (all other dates)

Dates

12th - 13th March*

18th - 19th April

2nd - 3rd July

Dates Book On-line
March 12th - 13th 2018 Member Non-member
April 18th - 19th 2018 Member Non-member
July 2nd - 3rd 2018 Member Non-member

Course prices are subject to change without notice.
Cancelling a booking: Course fees will be forfeit should the Association receive less than seven full days notice of cancellation.
Follow us on twitter View our You Tube channel Visit our consumer facebook page

Get in touch

0116 271 9550

 
Find an NCCA Member: 
 

 
 

Health and environment
Design: Richard Wolfstrome  •  Webmaster: AnnWebCom
Copyright © 2000-2017 The NCCA  •  all rights reserved