Interested in joining the association?
The first and most important requirement of NCCA membership is training. The Association insists that all applicants undertake at least an entry level training course in professional carpet and upholstery cleaning, and achieve the standard pass mark in the examination which follows.
The simplest way to qualify is to complete the NCCA Professional Carpet & Upholstery Cleaning Course. For further information about this course, please see the training page. Equivalent training can be completed with various organisations detailed below.
Eligible training for NCCA membership can be arranged with the following organisations:
Alltec are an approved training provider and arrange courses which, for an additional fee, will allow you to take the NCCA examination and gain a qualification suitable for the membership criteria. Contact Alltec direct for dates and further information.
If you have completed both the Carpet Cleaning Technician (CCT) and Upholstery & Fabric Technician (UFT) courses and examinations with IICRC, you can apply to join directly by contacting our office. If you have completed one of the two courses, you can request to take an examination, however this is only recommended if you already have experience or have completed training in the relevant field.
Kendry are an approved training provider and arrange courses which, for an additional fee, will allow you to take the NCCA examination and gain a qualification suitable for the membership criteria. Contact Kendry direct for dates and further information.
Prochem are an approved training provider and arrange courses which, for an additional fee, will allow you to take the NCCA examination and gain a qualification suitable for the membership criteria. Contact Prochem direct for dates and further information.
If you are a franchisee of ChemDry, Rainbow International or Safeclean, you can bypass attending the NCCA course and request and examination to be sent to you for completion. This will be marked and, if passed, you will receive an invitation to join.
Although we are aware there are many reputable training providers in the industry, organisations other than those listed above are not currently accepted by the Association. If you are uncertain whether you meet the eligible criteria, please contact the NCCA office for further information.
The One to One Rule
If you are not the sole owner/operator of the company, are employed or have employees, the company must also comply with the One to One Training rule before you are able to apply for membership. The One to One rule was put into place in 2007 to ensure that every technician, carrying out any carpet and upholstery cleaning and related services for a member company, has some form of relevant training. Upon application, details of all company technicians and their qualifications must be communicated to the NCCA office and an agreement, confirming One to One compliance, must also be signed.
After completing a recognised training course and achieving the required pass mark in the NCCA or equivalent examination, will you be able to apply for membership. The NCCA has a tiered membership structure from Associate Member to Senior Member. This is designed to recognise continued and long term support of the Association. Companies can progress through the levels of membership by fulfilling additional criteria, such as length of service and further training, in order to receive more benefits and opportunities from the Association.
All companies new to the Association/industry will begin at Associate Member level, though established companies with at least two years industry experience may be eligible for Member level should they fulfil the necessary criteria. In order to progress to Member Level, Associate Members must complete one year of membership and, in that time, at least one employed technician must have undertaken a recognised Advanced Spot and Stain Removal Course. Please see our training page for more information about our course.
All Members are expected to remain up to date with current Health & Safety legislation and implement policies and procedures in line with the legal requirements. Upon joining, and as part of each annual renewal, all NCCA members must sign a Health & Safety declaration confirming compliance and acknowledging their obligations. If you are not sure about Health & Safety, we’d recommend undertaking the NCCA training course, please see our training page for more information.
Further terms and conditions, including agreement to comply with the NCCA Code of Practice, will be provided at the point of application.
The final requirement for membership is insurance. All NCCA members must have adequate insurance to cover them in the event of a problem or accident. A Public Liability insurance policy (which is standard for companies offering services to the public) is required and this must include cover for items being worked upon (Treatment Risk). The NCCA recommended several insurance companies that can offer the relevant cover. McGregor Lloyd Ltd (tel. 0121 7060616), Camberford Law Plc, Allied Insurance Services and Gleaming Insurance.
For full details about the NCCA, membership and training please complete our enquiry form and request a Membership Information Pack.
Get in touch
NCCA provide great courses and I always enjoy reading their magazine
Plymouth Rug Cleaning, Devon
A great source for training, technical info and backup and quality new customers via the NCCA website.
Stay Clean Services, Lancashire
National Carpet Cleaners Association runs the best unbiased training and certification courses for the industry.
Straker Eco Carpet Clean, Surrey
The only recognised trade body for the carpet cleaning industry in the UK, offering first class training.
Carpet Care Plus, Surrey
NCCA is a fantastic voluntary run organisation designed to support members of the cleaning industry.
Chem-Dry Hereford and Worcester, Worcestershire
NCCA are the only carpet, rug and upholstery cleaning association I would recommend to other people in the industry, excellent!
Lewes Carpet Care, East Sussex
Great two days at the NCCA training. It was interesting to see a hands on demonstration, and to learn how you operate the various machines.
Your skill and professionalism taught me not only about the cleaning process, but also about customer relations.
Brendan Culliney, West Midlands
Just a quick thanks for a truly enjoyable course and demonstrations. I am sure this will improve my cleaning business and selling skills to clients.
Northwest Carpet Care, Cheshire
NCCA is a constant source of new ideas.
Beach Carpet Cleaning, Kent
Structured and efficient organisation that provides valuable backup and advise to all its members.
ChemDry Blossom, Essex