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Benefits of membership

Individual directory entry

Each member company has their own entry in the NCCA website directory which contains full contact details, company services, online enquiries and additional advanced entry features.

Training courses

The NCCA organises a series of comprehensive training courses throughout the year, ranging from entry level Professional Carpet & Upholstery Cleaning to Advanced Spot & Stain Removal. NCCA Members get a discounted rate on all NCCA courses. These are independent and unbiased training programmes run by leading tutors in the industry.


Alongside their individual website entry, NCCA members at Member level status and above will be personally recommended to customers who enquire directly to the NCCA office. Members will be contacted by office staff if they have been recommended to a customer.

Industry-related content

The NCCA works with its members and directors to produce the monthly magazine, "Newslink" which features the latest industry news. This also provides advertising opportunities for Corporate Members.

Members-only Facebook group

Members have access to the NCCA members-only Facebook group, which sees active daily use by members discussing the latest products, cleaning-related issues and upcoming events. Please contact the office for approval into the group.

Use of the trademark registered NCCA logo and name

The NCCA is widely recognised by industry, government and the general public as the authoritive source for carpet and upholstery cleaning in this country. The logo is a mark of knowledge, professionalism and a guarantee of service. Only members are legally allowed to make use of the NCCA logo and name on their website, social media and marketing materials.

Ongoing support

The NCCA Directors have been involved in the industry for many years and are experts in their field. They are on hand to offer free advice, answer questions and generally assist with any cleaning related problems. Furthermore, the NCCA are available to assist with arbitration in the event of consumer related problems.

Negotiated rates and discounts

The NCCA has arranged a number of negotiated rates and discounts exclusive to members. These include website design, card payment terminals and access to a legal, tax and counselling helpline.

Corporate membership opportunities

The NCCA is fortunate to have the support from many leading chemical, equipment, training and insurance suppliers, franchise operators and carpet manufacturers in the industry. Any supplier or supporter of the carpet & soft furnishing cleaning industry is welcome to apply for Corporate Membership of the NCCA.

» Interested in joining the Association or want further information?

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